Parkl is a parking app, with which you can easily and safely find, book and pay for parking spots. Parkl is based on sharing economy, in which a marketplace brings together parking facility owners and drivers so that drivers can rent parking spots in the short term.
Parkl can be contacted on firstname.lastname@example.org.
Yes, you need internet access to be able to use Parkl, because your phone accesses our server on the web. The application was developed for use on iOS and Android devices, which means that devices such as smartphones and tablets which use those platforms can run it. It is not available for other platforms, unfortunately.
No. A person can use one user account, but you can register multiple cars in your account.
The Parkl system identifies users based on the license plate number of their cars. The application can handle several license plates, but only one license plate can be used at a time during parking.
You can delete your Parkl user account by clicking on Delete profile at the bottom of the Settings/Personal account page. Before you decide to delete your Parkl account, please contact us at email@example.com, our customer support colleagues are happy to help you with any questions you may have.
After you've downloaded the app and registered, rely on your GPS or type your destination into the search field and you'll be shown free parking facilities nearby.
There is no minimal parking time, but at most parking lots, parking sessions shorter than 10 minutes are not billed.
The lightning icon indicates a
parking facility with electric charger.
The number on the parking spot is the hourly charge.
The icons can be black or gray. Black is the available space, while gray means that although Parkl has a parking position at a specific location, but all of them are occupied or the parking facility is closed.
The sign will show parking facilities where the instant parking service is available.
The owner of the parking facility can see all the bookings with the cars' registration numbers on Parkl's dashboard.
Parkl installs its own hardware at the partner facilities, which allows users to open gates with a tap on their smartphone screen. At places where instant parking service is available and is set in the app, the barrier opens automatically based on license plate recognition.
You may do so on foot. (Leaving the facility with your car will end your parking session.)
If you can't open the gate, please check if you have internet connection, you are standing in front of the right gate and you have an active reservation to the location. If you can't open the gate after checking all the above, please contact the operator of the location or contact Parkl at our support phone number.
You can only use the app to exit on foot if the garage doesn't have a dedicated pedestrian exit, so you can only leave the garage through the car entrance. Please use the pedestrian exit every time if it's available.
If you receive an exact identification of your spot after opening the gate, please try to find the exact spot. In any other cases, you can park at any free spots, except the ones marked as reserved.
By turning on the instant parking function, the license plate number you register in the app will be identified by our plate recognition system, so you don’t even have to open the app to enter or exit the barrier as it opens automatically. The app will send you a push notification at the start and end of the parking session. Instant parking is only available at places marked with the sign.
You can set the instant parking function separately at each added vehicle on the Settings/Cars page of the application. The function can be set for several vehicles at the same time, and the barrier will open automatically upon arrival.
Instant parking can only be enabled for a license plate at one user at a time. If you receive a message during setup that instant parking has already been enabled for that license plate, please contact our customer service at firstname.lastname@example.org!
You can use Parkl to pay for parking in any of Hungary's paying zones on the street, as easily as for anything else using the Parkl app.
There are parking zones where the maximum time of parking is limited. This is displayed
before starting your parking on the Parking zone profile screen. Your parking will
automatically stop when reaching the time limit or at the end of the paying period in
the zone. Your bank card will be charged and you will receive a receipt.
If you want to park your car for a longer period of time but you don't want to bother with manually restarting your parking, you should enable automatic renewal. This can be done prior to starting your parking and on the Ongoing street parking screen. If automatic renewal is enabled, the system will automatically create a new parking at the end of your expiring parking, with the same car in the same parking zone.
You can choose between in-day and overnight auto-renewal options.
In case of in-day auto-renewal, your parking will be restarted each time you reach the time limit of the zone, until you manually stop the parking, or the end of the paying period valid on that day. At the end of the paying period your parking will stop automatically.
If you choose overnight auto-renewal, your parking will be restarted each time you reach the time limit of the zone until you manually stop the parking. Warning, the parking will be restarted also at the start of the next paying period following that day.
We will send you push notifications both about expiring parkings and creating a new parking. Service fee will be billed each time a parking is renewed.
Has it ever occurred to you that you forgot about your ongoing street parking and you
paid more than necessary? Our new reminder service about street parkings can be the
Before start parking, set on the Parking zone profile if you would like to receive a reminder push notification 30, 60, or 90 minutes after the start of your parking session, or at a specific time. When you receive the notification, you can also reschedule the reminder and choose to receive it again in 15, 30, or 45 minutes. You can also turn off the reminder after you start parking.
The current regulations, distinguishes between two categories of vehicle charges for on-street parking:
The fee for vehicles in the second category is three times the fee for vehicles in the first.
The vehicle type can be set on the Settings / Cars page of the application on the Edit Car tab. The fee for the chosen vehicle type can be viewed on the Estimated Price section of the Parking Zone data sheet.
On the app’s Off-Street map view the purple pins with the lightning indicate the Parkl charging stations and the dark pins with the green lightning show the spots where you can both park and charge with Parkl app. Use a filter by clicking on the purple lightning icon in the lower right corner of the map to see the places where the electric charging function is available.
The electrical chargers available in the application are equipped with a Type2 plug.
Yes, you can start a charging session on Parkl's charging stations, without having to download and register in the app. You can start charging here or by scanning the QR code next to the charger. To use the one-time charging option, you need to provide the following information:
At those locations where charging is not free of charge, you are required to top-up the
amount you would like to charge your car. After that, you can enter your bank card
details via Saferpay. The selected amount will be locked on you card. When the top-up
amount runs down, the charging session automatically stops and the locked amount will be
deducted from your account.
If the quantity consumed does not reach the amount that is locked, the remaining amount will be unlocked. This can take up to 2-3 weeks depending on your bank.
Once you have finished charging, the details and receipt will be sent to your email address.
Yes, before you start charging, click the "Do you want a VAT invoice?" checkbox and enter the required data. After the charging is stopped and the locked amount is deducted, the invoice will be sent to your e-mail address with the receipt.
Payment takes place within the application, through the digital system of OTP Bank. Personal data submitted during registration is stored and handled by Simple. All payment is cash-free and automatic.
Right after finishing parking.
In most cases, billing is based on minute-based charges. The system counts the minutes from the beginning of booking until exit through the gates.
It's possible to finish parking, but it won't be possible to start another parking session until the missing amount is paid for from the card, or when a new card is added to your account with sufficient funds.
Yes. If you'd like to receive an invoice, you can set it up at payment settings.
After every transaction, whether it is on- or off-street parking, electric charging, or
pass purchasing, we add a 65 Ft service fee to the total price. On the bill we list the
exact amount of the parking/charging and also the service fee in each case.
The service fee is the compensation for the convenience services that we often encounter when using digital services. Think of buying vignette, concert or theater ticket online, or even home delivery falls into this category.
Parkl coupons can be managed on the application’s Settings/Coupons page.
Under the Available coupons block you can check the validity, value and redeemability of your available coupons.
The coupon can only be used
The coupon can only be used for on-street parking.
The coupon can only be used for e-charging.
The coupon can be used for on-, and off-street parking and e-charging.
The coupon can be only used at the off-street parking lot(s) specified on the Coupon details page.
The app enables you to buy different types of passes (daily, weekly, monthly) at various
Parkl-partner locations. For further information, open the data sheet of the chosen car
park and tap the PURCHASE PASS option. On this screen, you can find the available
passes, pricing and the validity period. You can also purchase the selected pass here.
After purchasing a pass successfully, you will receive an email. You can only start parking with a pass after you have received the confirmation email, otherwise the normal parking fee will be applied at the start of your parking. After a successful payment, receiving the confirmation email and refreshing the screen, the START PARKING WITH PASS option appears on the screen.
Payment may take a few minutes, therefore we advise you to purchase the pass before arriving at the location.
Yes, but you cannot use one pass at different locations. You can only use the pass at one certain location where you have purchased it.
In the Parking view of the application’s map, pins with bike icons indicate the locations of the smart bike storages. After clicking the pin, you can check the address, opening hours, description, and price, as well as the navigation option for the chosen bike storage.
If you can’t open the black steel bar on the storage, call our customer service or write us on Facebook.
Try to notify Parkl with the help of the facility's personnel.
Parking service is provided by the owner of the parking facility. Parkl only helps the two parties to find each other, so the facility owner is responsible.
Contact Parkl via Settings -> About -> Send email to the customer service.
Contact Parkl via Settings -> About -> Send email to the customer service.